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Please contact us for more information/a quote on our parties and event planning services. We will respond as soon as possible and will provide you with the best service. You won’t be disappointed!

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Your event specialists

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Frequently Asked Questions

We’ve put together a list of our most frequently asked questions about our party games and events.

Our facilitators are excellent and we make things happen anywhere. The equipment is flexible, can be setup in stages and all comes in containers.

We come rain or sunshine … and are climate controlled! 🙂 In the event of rain, we can work in a garage, patio or room.

We arrive at least 15-20 minutes prior to our start time in order to setup and rest assured we will be ready.
Our reservations and time slots go quickly. In order to hold your booking date, you must confirm with a 50% deposit and the balance prior to the date. Or you can do a full payment upfront.
No, we provide everything included in your party package. Unless, you want each child to receive a gift for games played, then we request a gift for the number of children present.
Yes, our facilitators are trained professionals and work very hard to make each party successful and magical. if you enjoyed the experience your facilitator provided, they would most certainly appreciate your gratuity (however this is not obligatory).

Our facilitators safety is top priority. We reserve the right to leave any party at any given time if our facilitators feel threatened or uncomfortable. We kindly request that all your ‘furry friends’ (regardless of how tame) be kept aside.

Your 50% deposit is non-refundable. We are in high demand and this policy ensures that our time slots are taken up by serious clients. You may cancel 24 hours before the party. Cancellation will result in forfeiting your deposit. Any amount you have paid over the 50% deposit is fully refundable with more than 24 hours notice. In the event of unforeseen emergencies only, the non refundable deposit is held until a new date is agreed upon by both parties.

If you have any other questions, please contact us

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